Patients Enjoy New Menu Option

Hospital staffers who take a dinner order are now using iPads, not sheets of papers and long menus to satisfy a patient’s appetite.

The new system is called CBORD, a web-based mobile meal ordering application that allows entry of patient meal selections at the bedside. NorthBay Nutrition Services began using it at both NorthBay Medical Center and NorthBay VacaValley Hospital in the fall of 2018.

The system has the added benefit in that food restrictions are identified for individual patients based on their diet order and personal or religious preferences. It also tracks nutrient values of what the patients are eating so that the hospital’s registered dietitians are able to review it and give some education to the patient as needed.

Patients now can choose what they prefer, not get what they don’t want.