2019 ANNUAL REPORT
Top Marks from Safety Rating Organization
NorthBay Healthcare’s commitment to patient safety was recognized in 2019 by an independent, not-for-profit organization that found both of NorthBay’s hospitals have taken a leap forward in patient safety and quality.
After assessing data from more than 2,600 hospitals nationwide, The Leapfrog Group issued its fall 2019 Hospital Safety Grade ratings Nov. 7 giving NorthBay VacaValley Hospital an “A” and NorthBay Medical Center a solid “B.” Both improved a full letter grade from the previous survey.
The Hospital Safety Grade review assesses hospitals strictly on patient safety — inpatient injuries, infections, and medical and medication errors.
Leah Binder, president and CEO of The Leapfrog Group, wrote to Aimee Brewer, president of NorthBay Healthcare Group, to offer congratulations, noting, “This honor is a reflection of your organization’s commitment to safety and protecting your patients from avoidable harm. We applaud you for this achievement.”
Aimee added, “I add my applause for physicians and staff who provide the highest quality of care every day, proof of their devotion to our patients and our community. It takes a systemwide discipline of putting patients first, as we do.”
Vice President and Chief Quality Officer Nicole Brocato, who guides the team responsible for patient safety, also praised her team and the frontline staff and physicians. “These scores, and the improvements we continue to make, are just one small way of recognizing the care we provide. I’m very proud of our collective efforts.”
Of the 2,600 hospitals grades, only one-third received an “A.” One-fourth received a “B,” while 43 percent earned a “C,” “D” or “F.” All hospital scores are available at www.hospitalsafetygrade.org. NorthBay VacaValley Hospital and Kaiser Vallejo were the only “A” hospitals in Solano County. Kaiser Vacaville earned a “B,” while Sutter Solano Medical Center was rated “C.”
Nicole said patient safety is a journey, not a project or a one-time initiative. “We embedded in our strategic plan years ago that we would make patient safety a pillar of our culture and the NorthBay Way. We are not done, even after we achieve two ‘A’ grades in the next survey. This is a continuous journey.”