2017 ANNUAL REPORT
Accreditations & Honors
Joint Commission Survey Success
After rigorous back-to-back surveys by The Joint Commission in September, NorthBay Healthcare celebrated the fact that its hospitals, medical offices, Health at Home and Hospice, Cancer Center and labs received no “conditional,” findings, which are deemed critical and could result in another survey. Instead, only 22 issues required action plans be submitted within 60 days following the hospital and medical office buildings survey, while Health at Home and Hospice followed up on 17 findings. Surveyors repeatedly commented on the strong collaborative culture and physician leadership at NorthBay Healthcare, noted Aimee Brewer, president, NorthBay Healthcare Group. Surveyors specifically commended the knowledge of our nurses, the collaboration between departments, the engagement of physicians and asked us to share best practices that have been created and sustained here, added Aimee Brewer, NorthBay Healthcare Group president.
NorthBay Trauma Center was re-verified for three years – the longest possible – after receiving a remarkable review from the American College of Surgeons (ACS) in September. The ACS found no deficiencies following its rigorous two-day review of the Fairfield-based Level II trauma center.
Pharmacy Residence Program Aces Audit
Surveyors with the American Society of Hospital Pharmacists reviewed NorthBay Healthcare's Residency program in February and found no issues of non-compliance and deemed it to be an “excellent program, excellent environment,” according to Dan Ford, pharmacist. The ASHP's Residency Standards are designed to optimize training and push all organizations to advance their clinical knowledge, Ford added. NorthBay established its residency program in 2010 and has since graduated 13 clinical pharmacists, nine of whom remain at NorthBay.
Gold Plus Quality Achievement Award for Stroke
The American Heart Association/American Stroke Association announced in May that NorthBay Healthcare had earned the Get With the Guidelines-Stroke Gold Plus Quality Achievement Award. The award recognizes NorthBay's commitment to providing the most appropriate stroke treatment according to nationally recognized, research-based guidelines that use the latest scientific evidence. Hospitals must achieve 85 percent or higher adherence to all Get With the Guidelines-Stroke achievement indicators for two or more consecutive 12-month periods and achieve 75 percent or higher compliance with five of eight quality measures in order to achieve the Gold Plus Quality Achievement Award, according to Beth Gladney, NorthBay Stroke Program manager.
NorthBay Health at Home and Hospice receives “Deemed Status”
NorthBay Health at Home and Hospice underwent a special review by The Joint Commission in early 2017 to earn the highly coveted “Deemed Status” designation from the federal government. The survey was optional but only available to organizations that have already proven they meet The Joint Commission and Medicare/Medicaid eligibility criteria, according to Ed Lowe, executive director, Health at Home and Hospice. The designation is recognized nationwide as a “seal of approval” for an organization and proof it has met rigorous performance standards.
Press Ganey Presents Guardian of Excellence Award to NICU
NorthBay Medical Center's Neonatal Intensive Care Unit (NICU) was named a 2017 Guardian of Excellence award winner by Press Ganey in November. The award recognizes top-performing health care organizations that have consistently achieved the 95th percentile or above of performance in the category of patient experience. NorthBay's Level III Community NICU has provided upper Solano County with the most sophisticated services for premature or ill newborns for more than 30 years.
Joint Commission Lauds NorthBay for Electronic Quality Collection
The Joint Commission selected NorthBay Healthcare for recognition as a 2017 Pioneers in Quality Data Contributor, for its voluntary submission of electronic clinical quality measurement (eCQM) data. The award reflects that NorthBay has been an early adopter of technology, according to Nicole Brocato, vice president of operations and chief quality officer. NorthBay is one of only 470 organizations nationwide to be recognized as a quality measure contributor.
Adrian Riggs – Solano County Innovator of the Year
Adrian Riggs, assistant vice president of NorthBay Health Advantage, was named Solano County Innovator of the Year by the Vacaville Chamber of Commerce, for his leadership in helping build NorthBay HealthSpring Fitness, as well as the new and innovative program, “Movement is Medicine.” Movement is Medicine is a therapeutic-based introductory training program designed for patients who are dealing with a diagnosed medical condition or are considered at risk.
School Board Honors NorthBay's Contributions
During a February meeting, Fairfield-Suisun Unified School Board trustees recognized NorthBay Healthcare employees who take part in the Adopt-a-School program and contribute to Fairview Elementary School, not only during the holidays, but also with its Shoes for Rose donation program and its participation in the Girls on the Run program throughout the school year.
Frazier Honors Haroon Mojaddidi, M.D., for Saving Child's Life
Haroon Mojaddidi, MD., was presented with a special certificate of recognition from California Assemblymember Jim Frazier, applauding his role in saving the life of a 2-year-old Suisun City boy who was shot through the neck. The boy had lost so much blood first responders didn't think he would make it, but the quick actions of the trauma team made all the difference. The boy was eventually transferred to UCSF Benioff Children's Hospital where he made an amazing recovery, and he and his mother returned to NorthBay Healthcare in January to express their gratitude to Dr. Mojaddidi, the trauma team and first responders.
NorthBay Healthcare Receives Chamber's “Buzz” Award
NorthBay Healthcare and the city of Fairfield received a Community Partnership Award at the 2017 Fairfield-Suisun Chamber of Commerce Buzz Awards in June, recognizing a decade of combined efforts to revitalize the community and improve public health.
NorthBay Healthcare was looking for ways to improve the quality of life for its Dana Drive neighbors when a partnership was struck with the city of Fairfield. Community meetings were held that offered flu shots, medical screenings, health tips and more. Police and firefighters provided displays. Lighting was improved and crime prevention efforts kicked up.
Another partnership, with The Leaven, resulted in the creation of an after-school tutoring center on Dana Drive. Accepting the award on NorthBay's behalf was Elnora Cameron, NorthBay Healthcare's vice president of Strategic Development.
Accreditations, Certifications and Verifications:
- The Joint Commission – NorthBay Medical Center and NorthBay VacaValley Hospital
- The Joint Commission – Home Care Accreditation Program - NorthBay Health at Home
- The Joint Commission – Neurosurgery Services
- The Joint Commission – Pathology and Clinical Laboratory Accreditation Program – NorthBay Medical Center and NorthBay VacaValley Hospital Clinical Laboratories
- The Joint Commission – NorthBay Joint Replacement Program
- The Joint Commission – Primary Stroke Center – NorthBay Medical Center and VacaValley Hospital
- American Nurses Credentialing Center – Magnet Recognized
- American College of Surgeons – Level II Trauma Verification
- World Health Organization and U.N. Children's Fund – Baby-Friendly Hospital Designation
- Society of Cardiovascular Patient Care – NorthBay Medical Center – Accredited Chest Pain Center with PCI
- American College of Surgeons' Commission on Cancer – NorthBay Cancer Center
- American College of Cardiology– NorthBay Medical Center – Gold Performance Award
- American Association of Diabetes Educators (AADE) – The Center for Diabetes & Endocrinology
- American Diabetes Association (ADA) – The Center for Diabetes and Endocrinology
- American Association of Cardiovascular and Pulmonary Rehabilitation – NorthBay Cardiac & Pulmonary Rehabilitation
- We Honor Veterans – Level Three Partner
- Intersocietal Accreditation Commission – Cardiology Department Echocardiography Accreditation
- ACTION Registry®-GWTG™ – Gold Performance Achievement Award – NorthBay Medical Center